Incident response · Escalation · On-call

Incident Management & Escalation, done right.

End-to-end incident response for the enterprise.

When something breaks, JAMS makes sure the right person picks up — by call, SMS, push, or email — and keeps escalating through your on-call rotation until the alert is acknowledged. Built for the teams that can't afford a missed page.

Multi-channel: voice, SMS, push & email Policy-driven escalation & on-call rotations
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US numbers only — contact us for international. Standard call rates may apply.

Plans & Pricing
Choose your subscription
From a free pilot to enterprise. Higher tiers add channels, integrations, and capacity — pick the one that fits your team.
Free
Up to 5 notifications / month
Get started
$0/month
Best for testing, pilots, and very low alert volume.
  • 1 alert flow · 1 user
  • Email alerts
  • 5 notifications each month
Start for free
No credit card required.
Starter
Up to 25 notifications / month
$99/month
Best for small teams getting started with SMS + email alerting.
  • 5 flows · 5 users
  • Email, Text & Push alerts
  • 25 notifications each month
Choose Starter
Add voice, SSO, AI & more as add-ons.
Business
Up to 500 notifications / month
$999/month
Best for larger orgs that need AI, reporting & Azure Monitor.
  • Unlimited flows & users
  • Adds Teams & Slack alerts
  • AI Builder, audit & Azure Monitor · 500 notif/mo
Choose Business
Everything in Professional, scaled up.
Enterprise
Custom monthly notification volume
Let's talk/custom
Best for organizations needing SSO, compliance & SLAs.
  • All channels + SSO & custom integrations
  • Compliance features & SLA support
  • Dedicated success team · 1,500+ notifications
Tailored to your team's needs.

Voice & SMS coverage is US numbers today; contact us to enable international.

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